The Drive-By :: Personal Narrative Writing

The Drive-By Many people have experienced a drive-by shooting before. Some are the victims and others are the people who commit these crimes. Either way, these shootings are very horrifying. You feel your adrenaline rush 100 miles an hour. People who can't run will soon find themselves hopping over gates and hitting roofs tops. The sad truth is that people die as a result of these shootings. Bullets don't carry names. They fly in all directions killing innocent people. I woke up one Sunday morning tired from the night before. My neighbor Sergio called me up to ask me if I would go with him to the car wash in Whittier. I got ready and left my house at about 12 o'clock. As I walked to his house, I noticed that the sun was bright and the sky was clear. "The day is too good to be true," I thought to myself and believed nothing could possibly go wrong. We got to the car wash and washed his car. The day was going fine. Then Sergio asked me if I wanted to go to East L.A. with him. I agreed and went with him. We arrived at his cousin's house and his cousin's friends were all drinking on the sidewalk. I felt strange to be there. I didn't know anyone except Sergio and his cousin. To top it all off, I was in a strange neighborhood with some gangsters that I didn't know. After being there a while, I noticed a grey van passing down the street repeatedly. I did not think much about it since it was not my neighborhood, and Sergio's friend did not pay much attention to them either. All of a sudden, one of Sergio's friends jumped off the hood of a parked car and yelled, "Trucha! Trucha!" (Watch Out!) As he shouted that, I looked up and saw the passenger of the gray van pointing and shooting a gun at me. I felt a tremendous cold chill all over my body, and began to run as fast as I could to the back of the house. All I remember is looking for safety. When the shooting was over, I went to the front and saw Sergio's cousin laying on the ground with his pants full of blood. We quickly got him into Sergio's clean car and drove to the hospital. We were driving much faster than the speed limit and running red lights while I tried to calm Sergio's cousin. The Drive-By :: Personal Narrative Writing The Drive-By Many people have experienced a drive-by shooting before. Some are the victims and others are the people who commit these crimes. Either way, these shootings are very horrifying. You feel your adrenaline rush 100 miles an hour. People who can't run will soon find themselves hopping over gates and hitting roofs tops. The sad truth is that people die as a result of these shootings. Bullets don't carry names. They fly in all directions killing innocent people. I woke up one Sunday morning tired from the night before. My neighbor Sergio called me up to ask me if I would go with him to the car wash in Whittier. I got ready and left my house at about 12 o'clock. As I walked to his house, I noticed that the sun was bright and the sky was clear. "The day is too good to be true," I thought to myself and believed nothing could possibly go wrong. We got to the car wash and washed his car. The day was going fine. Then Sergio asked me if I wanted to go to East L.A. with him. I agreed and went with him. We arrived at his cousin's house and his cousin's friends were all drinking on the sidewalk. I felt strange to be there. I didn't know anyone except Sergio and his cousin. To top it all off, I was in a strange neighborhood with some gangsters that I didn't know. After being there a while, I noticed a grey van passing down the street repeatedly. I did not think much about it since it was not my neighborhood, and Sergio's friend did not pay much attention to them either. All of a sudden, one of Sergio's friends jumped off the hood of a parked car and yelled, "Trucha! Trucha!" (Watch Out!) As he shouted that, I looked up and saw the passenger of the gray van pointing and shooting a gun at me. I felt a tremendous cold chill all over my body, and began to run as fast as I could to the back of the house. All I remember is looking for safety. When the shooting was over, I went to the front and saw Sergio's cousin laying on the ground with his pants full of blood. We quickly got him into Sergio's clean car and drove to the hospital. We were driving much faster than the speed limit and running red lights while I tried to calm Sergio's cousin.

Medical Claims Examiner or Claims Officer Training and Development Needs

Prepared By: Solomon Sawerh PetteyOrganisation: Osu Klottey NHIS Location: Osu, Accra – Ghana Medical Claims Examiner orClaims Officer| training & development| | | | INTRODUCTION Significant achievements have been made at arresting potential claim related challenges which threatened NHIS sustainability, but the claims still continue coming in fast with increased work load. The uses of technology and claim officers to effectively manage claims also continue to advance with meaningful results.This document therefore aims to use a scientific management approach to determine the training and development needs of claims officers, which can further enhance the effective and efficient management of claims. Case in Point Claims officers need to have certain knowledge, skills and abilities to examine medical claims effectively. The question is: what is the current capacity gap of knowledge, skills and abilities? The work of medical claim examination and approval are critical and comple x and this lends support to the question above.The research aims to determine the training and development needs of claims officers by examining levels of education, professional background and prior knowledge of claims vetting and ways to determine the impact of training. Focus will be on the claim officers’ perspective of needs, best approach to close capacity gaps, and better enhancement of NHIA activities towards the improving upon the performance of claim officers.About 70% of NHIS claims have been projected to be processed electronically, but leveraging technology in terms of claims management will not adequately address the capacity deficit, unless the manpower is well equipped to contribute meaningfully towards the rrealization of the company’s strategic goals. Approach Benchmarks Challenge of expenditure Traditional methods versus JUST-IN-TIME training and development for practical knowledge Continuum of learning/E-learning Tailored Programs / Health Insurance Training Institutions / International AssociationsSAMPLE CONTENT: TRAINING AND DEVELOPMENT ACTIVITY PROGRAM (P) Basic outline of programs which can be designed to prepare participants to meet the challenges of health care revenue cycle management including insurance reimbursement and accounts receivable management, with strong emphasis on clinical knowledge needed to analyze the content of medical records for optimal reimbursement P 1, Medical Aspects of Claims – describes the anatomy and physiology of the human body, as well as disorders and treatment of the various body systems.P 2, Basic Pharmacology – introduction to the basic study of drugs, therapeutic uses, dosage and actions. P 3, Health Insurance Law – provide an understanding of the insurance policy as a legal contract – aspects of statutory law, case law, and common law as they pertain to claim administration. P 4, Claim Administration – administration of claims under health insurance c ontracts (both individual and group), including investigation and cost control techniques.P 5, Management of Claim Operations – application of management theory to the operations of claim departments, including the management functions of planning, controlling, organizing and leading. P 6, Foundations of Insurance Marketing and Customer Service – marketing principles and functions, customer service concepts and strategies as integral aspects of health insurance Foundations of Excellence| Details/courses| | Anatomy and Physiology and Introduction to Human Disease | | Presentation Techniques, Advanced Composition, Diversity in Society| |Foundations of Health Professions| | | Applied Information Technology| | Medical Terminology and Introduction to Health Careers| | Major| | | Accounting Foundations | | Administrative Procedures or Medical Office Applications| | Health Record Content| | Health Care Management Foundations| | Procedural and Diagnostic Coding| | Introduction to Health Care Reimbursement Systems and Reimbursement Applications | | Claims Management Practicum| | Health Care Law and Ethics|

By Motivating people highest degree of involvement can be achieved Essay

Introduction Why do people do the things they do? How can I get people to do what ought to be done? How can I motivate people to opt for safety measures? What are they going to think about these measures? How can we change the attitude of people towards safety? Questions along these lines are amongst those that management has to be ready when it comes to changing the behavior of people towards safety. These challenges faced by the management can be overcome by the number of strategies adapted. There are two ways in which the workers can be motivated for safety of self, others and equipment (a) by rewarding them when the safety strategies are put into practice (b) and also best through by self-direction, self-control and disciplinary application. Text Indifferent Attitude Towards Safety We need to motivate workers towards safety so as to avoid and minimize accidents in the industry. The term accident can be defined as an event that results in unintended harm or damage it is a very unpleasant experience where losses can occur. In an industry it is usually a result of a contact with a source of energy (kinetic, chemical, electrical, radiation etc). In terms of damage, an accident could result in property damage such as fire, breakage, distortion etc. Why do these accidents occur there can be lot of reasons for that some of them are mentioned below: – Lack of Knowledge – The worker was not trained properly on a particular job, or he may not have had experience, skill to handle the job there was lack of orientation. The initial instructions given to him would not have been sufficient. Inadequate Leadership And/Or Supervision – His work was not supervised properly there was not adequate performance management and evaluation. The delegation of work was improper. There was no proper communication of policies, procedure and objectives. Inadequate communication of safety and health data. Communication Gap Between The Various Departments – All the departments are not co-operative and would not share their information with each other even if they need to work in close co-operation. Favoritism – There may be favoritism, which leads to demotion of some employees, which is highly de motivating and leads to indifferent attitude towards safety. Poor working conditions – In adequate lighting, lack of availability of safety devices and personal equipments, not a clean working environment, will not help employees to carry out work in the most safest manner. Here is when safety comes into picture it is defined as freedom from accidents or the condition of being safe from pain, injury or loss. It includes both preventing accidents and keeping losses to the minimum when accidents occur. Safety education and training is the only way we can prevent accidents and safeguard our employees the company from making huge looses due to accidents. Developing Safe Attitude For the development of safe attitude, there should be a high degree of participation by all employees and the management should be able to sustain their interest by providing them information about the various affects of an accident, consequences by the help of the following: * Posters – Should be located in places which are prone to accidents like near the equipments, corridors, areas where there are chemicals or big machineries to promote a theme or call attention to a problem, and changed at least monthly. * Handouts – Can be used in conjunction with monthly poster theme as reinforcement. Usually included in payroll envelope or can be mailed to the employee’s house. * In-House Newsletters – A separate section can be devoted to inform employees of current and future safety methods in a very informal way, messages by top management, achievement toward goals and ideas that worked. These are some items that will be of interest. * Suggestions – Employees should be encouraged to submit written ideas and suggestions. Providing a box where they can deposit these, gives them the feeling of having a direct line to management. * Group Safety Meetings – Are generally most effective when they involve top management, are planned to promote or train, and are of short duration (up to 1/2 hour). * Individual Safety Contacts – Usually performed by the employee’s supervisor on a scheduled basis, weekly to monthly, with one topic as the basis of discussion (5 to 15 minutes). * Safety Contests, Quizzes & Campaigns, etc. – These can be designed to reward individuals or groups. The best results are achieved when everyone is involved and many types of activities interface to promote the campaign or contest. Programs that show an interest from top management, through the supervisors, to the hourly employees, help to create the spirit of cooperation. Effective communication is a motivational tool. When top management knows and participates in the program, it communicates to all employees that safety is a company effort. Programs should be planned using a systematic approach aimed at the factors that are most influential to the affected employees. This will be much more effective than a hit-or-miss technique. Motivating For Safe Attitude When workers do not pay attention or are not interested (lack of proper attitude) managements answers are likely to be found in the realm of morale and motivation. The management knows that the employees have the know-how and are physically and mentally capable of doing the work correctly, conscientiously and safely – motivating these employees is a practical approach. So there to maintain interest, management has to see that the employees benefit directly. Interest will be aroused by activities that will appeal to them personally. However, everyone is not motivated by the same incentive. Therefore, activities that encompass several motivating factors will gain more overall participation. The key motivating factors are: Self -Preservation – Protection of oneself from harm or destruction is the most important motivational factors. The fear of injury can lead to safety and the management should sustain interest in this by highlighting the consequence of injury by videos, presentations, posters discussions and lectures. Personal and Material Gain – Monetary gain or getting a reward for their achievement appeals to a lot of people so the management should reward their achievements for outstanding safety performances. Like in a Oil Drilling Company if a particular rig does not have any accident for 1yr then all the employees of the rig get a certificate and a safety bonus. Loyalty – If a person is loyal towards the organization then he would have a greater interest in preventing the company from occurring losses. He would make it point to thoroughly understand the safety rules and implement it wherever possible because he feels the companies loss is his loss. Responsibility – The sense of responsibility of an employee will lead to active participation in safety measures. Like if a person would like to do a voluntary service by becoming a Loss Prevention team leader for a specific group so as to keep them updated with the latest in safety. Conformity – Fear of being different will be able to motivate a person to follow the policies, procedures of the safety measures. Violation of these methods would lead to serious consequence so therefore conformity would be a better choice and also prevent humiliation amongst other employees. Rivalry – Desire to compete in many people is a way of achieving things this can be used by management as an adequate tool of promoting safety measure by conducting contest on safety. Leadership – If a person has the traits of leadership then being a leader and training other people on safety issues could motivate him. Like giving presentations on using the different devices and equipments in the factories and this should be encouraged by the management by providing incentives to the leader. All these factors will help in achieving highest degree of involvement of the workers in the safety measure and help the organization to achieve its goal in a safest possible manner. Conclusion Safety has to be taken seriously in the industry. Now days industries are putting lot of emphasis on safety training and implementation as they know safety implementation and effectiveness is worth against the injury caused. If the behavior of the employees has to change for this the management has to change their attitude and motivate employees for taking up safety measure and using them. Although motivation is not a magic wand it takes knowledge, understanding, problem solving, empathy, interaction, patience and perseverance. But if used can work wonders.

Protection and Conservation of the Yosemite National Park and its Essay

Protection and Conservation of the Yosemite National Park and its architecture - Essay Example Protection and Conservation of the Yosemite National Park and its architecture Some of the places are Mariposa Grove, Curry Village, Parsons Memorial Lodge, Wawona Lodge and they represent a vital part of American history. With steep cuts in funding and the budget, it will be impossible to maintain the places. In the next few paragraphs, I will try to explain the architectural significance and cultural importance of these places. Curry Village: Curry Village is an unincorporated community based in the Mariposa County of Yosemite national park. The camp had its origins in 1899 when David Curry and Jenny Foster set up a tented camp for which they had obtained permission and rights. It was a bed and meal camp for 2 USD/ day. The camp gradually extended and it now includes wooden cabins for visitors, dining rooms, lodge and a post office. The architecture includes heritage grade structures such as rustic wood framed cabins with hipped roofs that are installed on stone foundation. Some of the old structures still available are the 1914 entrance, the registration off ice of 1904, the dance hall built in 1913, the Foster Curry cabin constructed in 1916 along with the Mother Curry Bungalow of 1917 and other structures. These are unique structures untouched by today’s commercial constructions and remind us of how our forefathers lived in the past century (Curry Cabin, 1978). Please refer to the following figure that shows the Curry Cabin. Figure 1. Curry Cabin at Yosemite Park (Curry Cabin, 1978) Parsons Memorial Lodge: The Parsons Memorial Lodge was built in 1915 by the Sierra Club in the Yosemite national park. It is one of the first structures built of stone in the park and it was built in memory of Edward Parsons, one of the clubs directors. The architecture is worth noting since it encloses 1400 square feet area and this is a one story structure. The walls are constructed with rubble masonry and concrete core with gray granite, pink feldspar for the mortar. While the base is more than thee feet, it gradually tapers to two foot at the to p. A strong stone archway is used for the door and the low pitch roof is made of peeled log rafters. Interior and exterior log braces are rested on the external buttresses. Smaller peeled logs are placed on top of the rafter logs. It is regarded as a National Historic Landmark (Parsons Memorial Lodge, 2010). Please refer to the following image of the structure. Figure 2. Parsons Memorial Lodge (Parsons Memorial Lodge, 2010) Wawona Lodge: The Wawona Hotel was built in 1876 at Wawona in the Yosemite national park. The Victorian style hotel was meant to house tourists who visited the Mariposa Grove and other areas of the park. The structure is made of seven buildings with a circular drive and centered fountains. The external walls are aligned to the four cardinal directions. The buildings have a wood frame construction with painted exteriors. There are multiple porches and decorative woodwork. The architectural importance is that it is the largest Victorian hotel complex in America. Th e format used has a rural placement while the buildings have a Greek Revival style, stick style and Eastlake styles, evident in railings, brackets, cornice returns and decorative balustrades. Most of furniture are period pieces though not antique (HABS, 2010). Please refer to the following image of the hotel. Figure 3. Wawona Hotel, Yosemite National Park (HABS, 2010) Mariposa Grove: The Mariposa Grove is one of the natural wonders of Yosemite Park. The grove is made up of more than 30 giant

Conference and Banqueting Management Assignment Example | Topics and Well Written Essays - 750 words - 2

Conference and Banqueting Management - Assignment Example In the era of globalization, conference industry is regarded as the significant and vital. This is mainly due to the fact that it can help to bridge the gap modification of numerous industries from one nation to another. Example of the pivotal conference is World Expo. This conference is considered as the large scale worldwide international expo. Banquet industry is basically served as the purpose for large feast or meal. It is completed by the introduction of main course and ending with deserts. The purpose of the fest or meal can be for celebration, charitable occasion and honour of someone or can be ceremony. It has been estimated that in the UK more than 1.8 million people are being employed in the hospitality industry. This reveals the scope of conference and banquet industry which is crucial for any country. In the year 2006, it has found out that in UK more than 1.37 million conferences are held (Galal, 2008, p.72). According to one of the catering company Sodexo Prestige, it is determined that banqueting and conference sector has enjoyed a sustainable growth over the period of time which is regarded as resurgent. This is also defined as the scope of banquet and conference industry as it can help to maintain economic growth and sustainability in UK. Banquet industry was previously regarded as only food and beverage event. But eventually it has evolved from personalized catering business for any occasion in to full throttle event management industry. The scope of banquet industry is enormous as it is worth of about 500 billion dollars globally (Sernovitz, 2012, p.32). Due to the mature growth of banquet industry, it enabled catering companies to achieve some additional services which can be increase in revenue per contract or can be increase in royal customer base. Banquet in the older days were lot more different than of modern perception. In the 16th century, after dinner guests used to drink wine. But during the 17th century, after dinner

International Management Essay Example | Topics and Well Written Essays - 1250 words

International Management - Essay Example With very sophisticated infrastructures, Bahrain is a rapidly developing market in the Middle East. The country has a strong government with futuristic outlooks which has contributed to the shaping of the nation as a highly mature economy (Dew 2002). There are large numbers of development ventures in progress all over the country which renders the opportunity to expand to Bahrain quite pleasing. The country provides various encouragements to the opportunity of expanding to Bahrain (Dew 2002). Because of its strategic position, several multinational companies have expanded to Bahrain like Nomura Investment Banking, American Express, Citicorp, etc (Sohail 2005). The objective of this essay is to analyze the (1) physical and societal factors, (2) competitive factors, (3) objectives, and (4) strategies and means as they relate to the expansion of financial institutions to Bahrain, which in this paper will be the The Hong kong and Shanghai Banking Corporation (HSBC). HSBC has its main off ice in London, and it is one of the major financial institutions in the world. HSBC, just like other global businesses, are gaining from flourishing business in the Middle East ( However, expansion for HSBC has been beset with difficulties. The company has to deal with external factors, such as those mentioned above, in their pursuit for successful expansion. Physical and Societal Factors The coarse periphery of Bahrain is characterized by a dynamic cultural domain and sophisticated infrastructure. Since 1971, the period it gained its independence from the UK, Bahrain has grown into a wealthy, progressive nation that adopts the union of its culture with its quest for prosperity (Gillespie & Gritzner 2002). Nowadays, the country tries to build a more advanced state which values and merges its time-honored cultural practices (Dew 2002). Gaining knowledge and making sense of this exceptional culture and its related business customs is critical to the success of expansion plan of HSBC t o Bahrain. Some of the factors that the management of HSBC should take into account are the business-related social practices of Bahrainis. For instance, the society of Bahrain is deeply rule-inclined with laws, policies, and other control systems established to lessen the insecurity and put in force the authority of leaders (Dew 2002). This quite rigid hierarchical structure is embodied in the prescribed communication method of the general population of Bahrain. The use of prescribed greetings and distinctions or titles is important (Dew 2002). For instance, when a person enters an office for the first time, s/he should shake hands with the highest ranking officer first using their certain distinctions. This information is vital to the human resources management of HSBC. Competitive Factors The banking sector in Bahrain is considered as one of the most competitive in the Middle East. The government vigorously and explicitly seeks for foreign investments and views them as crucial to the country’s economic success (Laulajainen 2003). Banking and financial organizations in Bahrain are involved in a traditional business environment and trade-oriented culture that prospers from the foreign investments (Chiline 2002). The corporate banking culture in Bahrain welcomes foreign companies eagerly and attracts foreign

Why Corporate Social Response Matters Essay Example | Topics and Well Written Essays - 2000 words

Why Corporate Social Response Matters - Essay Example When the businesses do align their strategies according to the principles, then they can ensure that technology, market and finance develop in such a manner that can be beneficial to the economies as well as societies all over the world (United Nation Global Impact, 2011). 1.2 Roles in Promoting CSR In the current times, there have been changes in the corporate world with the evolution of time. After the financial crisis that took place in the year 2008, the companies have started focusing upon the Corporate Social Responsibility (CSR) initiatives by means of promotions of transparency as well as responsibility. United Nations (UN) has instigated the UN Global Compact whose main objective is to promote CSR thereby directing upon human rights, anti-corruption, environmental causes as well as labor rights. ... been observed that UN has made planning to involve 20,000 companies by the year 2020 so that the values of the Compact can be turned into universal values endorsed by the business world (Chul-Ki, 2011). 1.3 Impact on Private Sector CSR The private sector plays a major role in the progress of most of the countries by generation of the employment opportunities, generation of new technologies and thereby enabling equitable economic growth. The function of the private sector is not just obliging of its economic activities but also it has a significant role to play in context of social responsibilities towards its stakeholders, environment as well as communities in which the business tends to operate. There are many reasons behind the incorporation of UN Global Compact in private sector for participation in the voluntary corporate governance within a non-regulatory model. The three main reasons are the financial crisis within the United Nations, the alteration in the leadership and the id eological shifts. Structural alterations within the organizations are also defined as one of the significant reasons behind the invitation of Global Compact in the organisation (Arevalo & Fallon, 2008). UN Global Compact tends to encourage the private sector to embrace, endorse and take into account numerous core values in the context of human rights, labor standards as well as environmental practices (United Nations. Economic and Social Commission for Asia and the Pacific, United Nations. Economic and Social Commission for Asia and the Pacific. Development Research and Policy Analysis Division, 2004). 1.4 Cases of Successful Intervention in Private Sector CSR The United Nations Global Compact has successfully intervened in the private sector as has been observed in case of Ford Motors. It