Thursday, October 31, 2019

The significance of the Copenhagen Conference Essay

The significance of the Copenhagen Conference - Essay Example However the new Obama administration seems open to the issue. In the past, the US has treated climate change as a non-issue, focusing on it only during political campaigns. Presently there are signs that the US government might reconsider its hard-line stance on global warming. It had already agreed to cut its emissions by 17% in 2005. By the year 2030, US plans to cut emissions by 42% and 83% by 2050 (Broder). China is also one of the world’s biggest air polluter and a lot of pressure has been put on that country’s government to come up with platform to regulate the emissions that come from industries in China. China has already agreed to cut CO2 emissions per GDP unit by 40 to 45% by the year 2020 (Zhi Lin). The whole world certainly agrees that global warming needs to be addressed as a matter of urgency. For instance the UK has already formally agreed to cut emissions by 20%. Countries in the European region also agreed to cut their emissions by the same margin (Bulow). As a result of global warming, the world is becoming hotter. The Polar Regions are melting and this in turn is causing the sea level to rise. It has been said that some islands might disappear if the situation is not addressed. Deserts are increasing and many people are going without water and food. This is not what the world wants, and the sooner this climate issue is resolved, the better it will be for everyone (Anup). The conference comes at a time when the world is hard pressed to address factors that have led to global warming and severe climate change in various parts of the world. If the world leaders come to a practical agreement, this could be a huge step towards saving the world from utter destruction. However the conference might end up like so many climate-based conferences before it, which did not produce any conclusive solution to the problem of

Tuesday, October 29, 2019

Employee Motivation Programs Essay Example for Free

Employee Motivation Programs Essay Keep your workers inspired by utilizing an employee motivation program inShare Your company can benefit by employee motivation. Its important to reward your staff for their hard work through recognition, special privileges or gifts. An employee motivation program shows your staff that your company cares about their success. Motivate your staff and their production will exceed expectations. Increase production and employee satisfaction as your business implements workforce motivation. Employee motivation techniques create the foundation that keeps your workforce happy and productive. Encourage teamwork, which improves your companys success as well as staff motivation. A supportive work atmosphere leads to positive motivation for employees and improves morale. Enjoy workers in the company who have a great attitude and are an example for new staff member joining the organization. Motivating employees can come in many forms. Here are a few ideas to get you started: 1. Consider an employee motivational training program. 2. Use employee motivational articles and other materials to inspire your workers. 3. Give your gifts as an incentive to increase staff motivation. Implement a training program to increase employee’s motivation Training programs use employee motivation theories to offer the best classes and training tools for your company. Some of the most successful companies in the world use training programs for worker motivation. Try: Dale Carnegie Training is a well-established company that understands the benefits of business employee motivation. Training Camp has on-site training as well as an online computer course. Inspire your crew with employee motivation articles and posters The use of visual aids changes how employees view their success. Weve all seen the motivational posters and articles but these can be more beneficial than you might think. The use of attractive and eye-catching materials that cover encouragement, innovation, leadership and make it happen, are subjects used for motivational posters. Try: Successories has an unlimited amount of motivational posters ranging in any subject. Future Think has motivational materials that guide you on how to recognize and reward innovation. Create worker motivation with incentives Employees love rewards for hard work and a wonderful motivational tool is gift incentives. Your staff will strive to do their best and it challenges them to improve productivity through friendly competition and recognition for a job well done. Try: Swift Prepaid Solutions offers prepaid gift cards that you can use to incite your employees to achieve certain goals. You can use them for the best sales or a job well done. Circuit City has a program where you can hand out gift cards to your deserving employees. †¢Employees need to feel encouragement and motivational techniques can achieve the goal of motivating employees on a daily basis. †¢Use an employee motivation survey to gage the morale of your workforce. Ask the staff to indicate what motivates them. Basic choices include recognition, monetary rewards and special privileges.

Saturday, October 26, 2019

Stress is a rising concern in corporate world

Stress is a rising concern in corporate world Stress is a rising concern in corporate world. In fact, repeat increase in percentage of workers in global economies experiencing a rise in workplace stress. According to survey by Northwestern National Life One-fourth of employees consider their jobs as the number one stressor in their lives. Job life is the most important part of employee life but on other hand it is one of the key reason of stress. Job atmosphere contain with competitive nature that why people in the world are more center in achieving job related goals and ignoring the stressors which influencing their work and life. (Ahsan, Abdullah, Gun Fie, Alam, 2009).Due to stress an organization can suffer serious crisis such as reduction in employee productivity, increase in employee turnover, inferior motivation levels and augment between employee conflicts. The main object of this article is establish a comparative analysis on employee characteristics versus working conditions and identifies the primary cause of job stre ss. Most researchers have the same opinion on certain factor highly stressful in work environment for example organizational culture and function can be stressful due to poor communication, lack of support in problem resolving and higher management failure in defining organizational goals lead to stress. Under or over promotion, poor pay, nature of job causes stress regarding employee personal career development. If management fails to identify the employee roles in organization then role ambiguity and role conflict generate stress. Lack Interpersonal relationships at work, conflict in demands work to home and work overload also multiply the stress effect on employee (European Agency for Safety and Health at Work, 2002) There is multiple Job condition that may lead to stress. Long working hours, infrequent rest break, hectic and routine tasks in shift works, lack in employee skill utilization little sense of control at work place these all work condition can be categorized in design of task which leads to stress. Management Style can causes stress for example lack of employee participation decision making, poor communication hierarchy in the organization, excessively tight controls by the managers creates negative stress among the employees. Depressed organization environment, lesser amount of support from coworkers and deficiency in providing help by supervisors reduces the interpersonal relationships and increase the chances of stress. Role overload with uncertain job expectations and too much work to home responsibility creates stress which leads to role conflict. Rapid changes in political, economic and technology extend stress and increase job insecurity and jamming the opportunity for employee growth. Symptoms of physical stress are headaches or backaches, muscle tension, diarrhea or constipation, nausea, dizziness, Insomnia, Chest pain, rapid heartbeat, weight gain or loss, skin breakouts (hives, eczema), Loss of sex drive and frequent colds. (The Texas AM University System, U.S. Department of Agriculture, and the County Commissioners Courts of Texas Cooperating, 2009) Signs and symptoms of stress can also be caused by other psychological and medical problems. The prime focus of this article is to identify employee behavioral symptoms during stress and how they affect employee physiological wellbeing. Employee behavioral symptoms during stress can be define as increased absenteeism, tardiness, and intentions by workers to quit their jobs-all of which have a negative effect on organizational performance. If the role in an organization is not clear or unclear boundaries of responsibility due to this situation interpersonal friction between the persons involved. Unfortunately, the conflict often categorizes as interpersonal conflict rather than role conflict, and resolution is then complicated and misdirected. (Fisher, c. 1977, Rev. 1985, 2000.) Role conflict is a type of social conflict it is due to when an individual being require to perform more than one role and these role are highly incompatible from each others. In individual case a person responsibility is being torn between multiple roles with in organization or groups or outside the organization. When an employee has to carry out multiple management roles with in one department it can case conflict between supervisor and co-worker roles. In journal role conflict occur due to overlapping of responsibility and obligations to different group. With an organization point of view role conflict can be define, when individual employee have to perform numerous conflicting responsibilities. Role conflict can also be build up within organization boundaries, when employees require to generating more production and on other hand managers demands supervisors for more improve quality controls. Responsibility of results, without sufficient authority to achieve unrealistic objectives leads to role conflict. Employee life can also suffer from work to family role conflict which reduces the organizational commitment. Increase competitive pressures on organizations for increase outcomes and requiring more time for workforce results in less time available for the employees to be with their families. Finding indicates that there was a major contribution of work-family role conflict to organizational commitment. (Akintayo, 2010) Work-family role conflict generates due to various reasons and these can be unique to each individual situation. Source for Work-family Role conflict can be time-related, strain-related or behavior-related and the outcome of role conflict can be in shape of both psychologically and behaviorally stress. Employee feels guilt about spending less time at home due to work overload at work place, lack in social communication with co-workers at work place or family members at home. Work family conflict affects unenthusiastically employee work and family life quality. It is difficult for employee to carry out responsibility in work domain at the cost of neglecting responsibility and time at family domain. Employee inability to socialize due to work load, responsibility of results without sufficient authority and unrealistic objectives leads to stress with the outcome of role conflict effecting employee productivity. Telecom industry in Pakistan has shown rapid growth and proven its importance in economic growth. Many foreign investments are being invested in Pakistan in telecom industry total of 1438.60 million US $ foreign direct investment in telecom sector in year 2007-08. GST/CED Collection from Telecom Sector is Rs. 44.53 billion in 2007-08. Telecom sector share in GDP is 2 % in 2005-06. (Pakistan Telecommunication Authority, 2009) Reason why employee facing stress is due to nature of their job attending non-stop mobile calls, direct interaction with customers and achieving the target within limited time line make the employee stressful (Dollard, Dormann, Boyd, Winefield, Winefield, 2003). Employees have to produce quality through resolving the customer problems so they can remain satisfied while increasing the quantity to reduce the cost by following preset standards. (Suri Rizvi, 2008) There is great rivalry among telecom companies in attempt to gain a larger market share. Due to the enormous competition among different companies, employees are obliged to increase productivity and provide better quality under unrealistic quality controls. This is the ideal situation where stress can easily generates and cause its negative effect on employee productivity. The nature of call center job also posses necessary ingredients which are identify by the scholars for role conflict. This article provides the information how an employee effect by stress which cases role conflict. Another objective is to identification of key factor which cases stress, role conflict and their relationship with employee productivity. Testing relationship among these factors and there outcome with the help of quantitative tools. This research can provide benefits to company owners, CEO, managers and supervisors, how they can develop the stress free workplace culture. It can also be use as a guide line in prevention and control of the causes of job stress and role conflict. The outcome of this research can be low employee turnover, reduction in workplace conflict and increase in productivity. Organization can reduce the impact of stressors by minimize the role conflict and role ambiguity by developing such policies which gave employee more authority, so they can perform their work activities. Stress affects the performance of employees for last three decades comprehensive work has been done in this regard. The source and outcome of stress are dissimilar in every individual case that why its hard to held responsibility of stress on few stressors. Rising development and expansion in markets and businesses establish the need for more research on stress, how work related stressor effect performance and predict the effect of workplace stressor. Researchers are keen to build up intervention designed which reduces the possible negative impact of stressor on job performance. (Gilboa, Fried, Shirom, Cooper, 2008). Study has point out the following familiar sources of job stress with in organizational environment which can affect employee wellbeing. Role ambiguity is the vague categorization of rite, duties, responsibility and limitation that describe employees job. Work relationships such as employee relationship with its coworkers and mangers. Employee communication gap with its coworkers can cause stress. Employees feels that they have proper training, resources, equipment and tools to perform their task. Career advancement refers to employee expectations and prospects to growth within organization. Lack of opportunity in growth increases the stress. Insecurity of losing job and uncertainty about the future also cultivate stress. Lack in decision making, authority and control at work sturdily correlate with stress. Work-home interface also cause the stress, when work responsibility spill over with employee home life. This can create complexity in employee relationship outside the work specia lly when employee experiencing lack of social support. Workload refers to when employees are unable to produce or fulfill the work requirement according to what is ask to them. When employees are expected to perform more with in limited time or resources allocate to them, in the result employee experience stress at workplace. Compensation and benefits gives employee the feeling of self-worth and their value to the organization. The nature and structure of job can cause stress job such as how much physical working is require, what would be the working conditions, how much challenging and experience would be drive from the job and type of tasks. (Coetzee Villiers, 2010). Work-related factors can be formulate due to work over load when job is requiring more output and attention in limited duration or underutilization of employees skills and they start feeling that their knowledge and experience is ignore and wasted. When employee starting to realize that his job is boring or tedious. (Green, et al., 1995). Job or role ambiguity creates stress when job requirement are not formally designed and worker are uncertain about their responsibilities and duties. (Beehr, 1985). Role ambiguity negatively correlated with employee creativity but role conflict when mediate by self-efficacy show positive link with employee creativity. Future more self-efficacy and job satisfaction provide weak mediators link between role conflicts. Conversely lone job satisfaction provide weak mediator link between role ambiguity and creativity. (Tang Chang, 2010) Employee has to manage the numerous roles at the same time. Whenever time dedicated at work make difficult to fulfill his family roles requirements then work to family conflict generates and the outcome of this conflict is stress. (Greenhaus Beutell, 1985) Employee has to develop their professional skills in order to meet the changing requirement due to advancements in technology. In the absence of advance knowledge individual feels job insecurity. These technological advancements make the workplace more complicate and stressful. (Tse, 2010) In service provider occupation lack in professional aspect (autonomy, client satisfaction and collegiality) and greater Bureaucratic Conditions (formalization and reutilization) leads to work overload and role conflict which is correlate with unmet expectation. Higher unmet expectation linked with higher job stress. Unmet expectations play important role in organizational-professional conflict because in bureaucratic structure organizations employees consider that their skills and abilities are being run over which harms employee expectations and case stress. (Lait Wallace, 2002) Individual with strong internal locus of control are less effect by work stress as compare the one with an external locus of control. Support from coworkers and supervisors are beneficial in reducing workload stressors. Work stress is positive correlated with depression and resource is negatively correlated with depression. Resource consider as a coworker and supervisor lend a hand in workload and strength the individual internal locus of control. Supervisor support narrowed down the prediction for role conflict. (Stanley, Muramatsu, Heller, Hughes, Johnson, Valles, 2010) In Meta analysis seven stressors have been identified (job performance: role ambiguity, role conflict, role overload, job insecurity, work-family conflict, environmental uncertainty, and situational constraints) and they show negative correlation with job performance. Investigation of moderators relationship is highly negative correlated with role overload with performance in managers as compare with subordinates. (Gilboa, Fried, Shirom, Cooper, 2008) Autonomy at work reduce the role conflict and positive link with job satisfaction (R u y t e r, W e t z e l s, F e i n b e r g, 2001). The consequences of stress within organization are increase turnover, absenteeism and employee low productivity. Employee productivity is interlink with work environment .Employer should articulate work environment in such manner that the challenging task can be accomplish in a productive way. Encouraging work environment motivate employees and bad working conditions contribute to low productivity of employees. (Taiwo, 2010)

Friday, October 25, 2019

American Pastoral :: essays research papers

The Failure to Develop   Ã‚  Ã‚  Ã‚  Ã‚  Many people stutter; however people usually outgrow stuttering. But it is not something that people just do for a short while to attract attention. People who do stutter are actually really embarrassed by it and the attention they receive from stuttering and fear the next time that it will happen. They will often avoid situations in which stuttering will be a problem. Stutterers have no control over when they stutter or don’t. Contrary to the therapist in the novel American Pastoral, stuttering is not an idea conjured up in ones head to gain attention. It is not a psychological problem that comes and goes as one needs it, or when it would be beneficial to a person. Because the truth is, a stutterer never finds it beneficial to have.   Ã‚  Ã‚  Ã‚  Ã‚  Research has shown that stuttering is one hundred percent physiological, and not at all psychological. The psychiatrist â€Å"got Merry thinking that the stutter was a choice she made, a way of being special that she had chosen and then locked into when she had realized how well it worked†(95). The belief that you will not stutter has no effect on your speech. The anticipation of stuttering does not cause stuttering (5). Stuttering is a developmental disorder that starts in the early childhood and nothing Merry did could change that. It develops at the same time as children learn â€Å"grammar, accents, and other fundamentals of speech and language†(1). When children fail to learn â€Å"speech breathing, vocal fold control, and how to articulate sounds†(1) that is when they develop disfluencies, which can turn into stuttering or stammering. If children do not learn these fundamentals at the right critical time, it is difficult or impossible to learn later. Children will develop these problems between the ages of two and six, when development is most crucial. Which is around the age that Merry developed the stutter in the novel. Usually people will not develop speech problems past the age of eleven. More boys than girls develop speech disorders. Which is why it was even more rare for Merry to have the stutter because it’s not as common in girls. Even then, the girls tend to outgrow their problems, up until their forties. . It is difficult to determine who will outgrow and who will not (4). Merry did eventually outgrow her stutter though. The first time her dad saw her again after the long absence, he couldn’t believe â€Å"she had attained control, mental and physical, over every sound she uttered†(246).

Wednesday, October 23, 2019

Descriptive on Crashing While Cycling

Acquainted with the night I have been acquainted with the night. I have walked out in rain-and back in rain I have out walked the furthest city light I have looked down the saddest city lane I have passes by the watchman on his beat And dropped my eyes unwilling to explain Acquainted with the Night by Robert Frost I slowly emerge from my slumber to the escalating sound of my alarm clock. The door creaks as I turn with the flashlight around the corner. I navigate my way to the front door and slowly close it behind me. I put on my skin -tight cycling kit and start to push my bike to the gate.I look up and am acquainted with the still dark night sky staring at me†¦ The air is still misty and a slight breeze hits to signal the storm ahead. I clip in and slowly start to free wheel down the gradual hill. I meet up with the group and we greet one another. We are all advised of what the different non verbal gestures imply and to be vigilant on the road at all times, and then we set off in groups. As we cycle through the suburbs, we turn our heads from side to side looking down the deserted roads, trying not to attract attention.Our pupils are still exposed to the pitch black of the night and are getting bigger and bigger trying to absorb as much light as possible to see the way forward. We stride forward two abreast. Our lungs are scorched with the ever growing cold of the air, piercing them grasping at every gasp of air. Lights are now starting to appear around us, signalling that the city is slowly waking up. The sky is still dark and we have switched on our bicycle lights to illuminate our way. Now, for miles ahead we can see the blinking of red lights in the distance speeding past us.I meet up with the main road and start to wipe the sweat from my brow and adjust my glasses. The air is chilly and I see the watchman on his beat wrapped in a blanket trying desperately to keep warm. We near our first climb of the morning cycle. I lock my legs and a low gear for t he optimum power necessary to tackle this overwhelming sight in front of me. As I descend down the ever so steep hill, I gain momentum with every rotation of my wheel and crouch down to gain more speed. I pull my legs up to lessen the drag and gain even more peed. The bike starts to become unstable and, with the slightest movement the bike starts to sway to a great degree I hold on with great force in a desperate attempt not to lose control. I am about to hit the trough of the slope and loosen my posture when I hit a pot hole. As I career through the air like a missile locked onto a target, I make contact with the smooth, yet abrasive tar. I quickly try and unclip to balance myself but it is no use I have no platform to do so and just prepare for the worst.As I hit the deck, my tyres are the first to go with a huge pop. I now have no control over what is coming next. The rims buckle and warped from the immense pressure and I am going down. I try to put my hand in front of me to brea k the fall but it isn’t well thought out and, with a huge thud, my arm simply folds into itself and scraps across the floor at lightening speed. My shorts are quickly getting shredded, and soon my thigh will be too. Everyone is trying to dodge me and another cyclist in his effort to avoid me came to a halt colliding into a barrier.The only thing going through my head at the time is that my bike is now no more than a mangled piece of scrap metal. My bruised and battered body lies helplessly on the asphalt caged under my bicycle. My leg is in agony which is exacerbated by the bike lying on it. I scream for help hoping that I will be heard. I hear from a distance the screeching of tyres and the unclipping of cleats. The team is soon racing towards me and I can hear them shouting in the distance. I slowly drift off looking up to the stars†¦

Tuesday, October 22, 2019

Free Essays on Why Blacks Would Be Religious During Slavery

"Why Blacks would be religious during slavery" Religion has always been a strong factor in the Black community. Many of us have grown up knowing and worshipping our Christian God. What many fail to realize is that this has not always been the case. In Africa, before the Middle Passage, natives practiced many different religions and were very spiritual. While being brought forcibly from their homeland, Africans were also forcibly removed from their religion. Former practices were not allowed and the spirits of the slaves were constantly tried and consistently broken. When the slaves were encouraged to, and finally adopted the religion of their masters, it was for a variety of different reasons. Everyone needs something to believe in, something which gives hope. If you stand for nothing, you fall for anything. Slaves lived in such poor conditions with no hopes of differing circumstances, to have religion, and believe that there is a purpose to life and situations in it gives people the motivation to survive. Religion was also an outlet to the everyday toilsome work that the slave life consisted of. Sundays at church and gathering for meetings at the "bottoms" allowed for rest, fellowship, and togetherness. One of the more important concepts religion allowed for, was an avenue by which slaves could communicate with each other. By singing religious hymns, that held underlying meanings, slaves could deliver and receive important messages without the master suspecting foul play. Faith is a powerful weapon against people and a life set against someone . Without religion, slaves would have had very little to believe in and very few to trust.... Free Essays on Why Blacks Would Be Religious During Slavery Free Essays on Why Blacks Would Be Religious During Slavery "Why Blacks would be religious during slavery" Religion has always been a strong factor in the Black community. Many of us have grown up knowing and worshipping our Christian God. What many fail to realize is that this has not always been the case. In Africa, before the Middle Passage, natives practiced many different religions and were very spiritual. While being brought forcibly from their homeland, Africans were also forcibly removed from their religion. Former practices were not allowed and the spirits of the slaves were constantly tried and consistently broken. When the slaves were encouraged to, and finally adopted the religion of their masters, it was for a variety of different reasons. Everyone needs something to believe in, something which gives hope. If you stand for nothing, you fall for anything. Slaves lived in such poor conditions with no hopes of differing circumstances, to have religion, and believe that there is a purpose to life and situations in it gives people the motivation to survive. Religion was also an outlet to the everyday toilsome work that the slave life consisted of. Sundays at church and gathering for meetings at the "bottoms" allowed for rest, fellowship, and togetherness. One of the more important concepts religion allowed for, was an avenue by which slaves could communicate with each other. By singing religious hymns, that held underlying meanings, slaves could deliver and receive important messages without the master suspecting foul play. Faith is a powerful weapon against people and a life set against someone . Without religion, slaves would have had very little to believe in and very few to trust....

Monday, October 21, 2019

Using the five key concepts, compare and contrast Erin Brockovich with The Insider Essays

Using the five key concepts, compare and contrast Erin Brockovich with The Insider Essays Using the five key concepts, compare and contrast Erin Brockovich with The Insider Essay Using the five key concepts, compare and contrast Erin Brockovich with The Insider Essay Essay Topic: Film Audience: Both texts are of a socialist realist genre. They both tell the tale of working class people attempting to blow the whistle on a much larger corporation which is intentionally poisoning or polluting a commodity which consumers are obliviously utilizing. In the case of Erin, its the water supply which is being contaminated with a carcinogenic known as chromium-6. It is found later that it causes miscarriage, growth disorders and spinal problems in many of the people of Hinckley. The Insider tells the story of a middle-aged family-man who is made redundant for no apparent or plausible reason before being persuaded to go on a show watched by millions, 60 Minutes to expose his employers as lacing cigarettes and making them even more hazardous to health. Both films portray the little mans struggle. They tell the David versus Goliath story with which the audience can empathise because they are on their level. The demographic majority of movie-goers would feel compassion for the protagonists because they face the great exertion that is daily life for say, a single-parent mother struggling to cope with her three children and lack of career; or the middle aged, stressed out ex-corporate employee with a family to support and a house to keep. Values Ideology: Since both films are attempting to capture a real life feeling, the language is colloquial, and often littered with swear words. However, behind their language lies the narrative the two respective directors wanted us to see: a person coping with immense stress. Crowes portrayal of a man under stress is exquisite, from the tone of the voice to the way he sits; he raises the intensity of the film to an almost unbearable level. Considering the difference between his character in Gladiator, Crowe does excellently in adjusting to the unheroic but determined family man he plays in Wigand. Julia Roberts sets out with nothing to lose, but ultimately gains everything she could ask for (including a six-month relationship with a man who adores her children). Its inspiring to watch, and gives the audience something to take away from the experience. Representation: Both directors use certain conventions to escalate the idea that we are watching true stories. From the way Erin smokes her cigarette after her failed interview, to the tense posture of Wigand in the hotel room as Bergman uncontrollably screams down the phone as he fears for his subjects sanity and perhaps his life. Contrasts are made throughout Erin which are used to prove the necessity of PG Es water monopoly to the people of Hinckley the scenery is barren, desolate. From the parched terrain of Hinckley to the courtroom saturated in red tape the respective corporations in each film are represented as overpowering, manipulative and even corrupt. Representation: The sheer financial power of PG E is shown in Erin Brockovich when they are quoted as being a $30 billion corporation, but their manipulative yet inconsiderate representative offers $250000 as a settlement which Erin comically discards. Institutions: Both films provide whats expected of characters with immense responsibilities whilst coping with enormous stress. Despite her professed aversion for lawyers (I hate lawyers! ), she incarnates many of the skills a lawyer needs to make a case go. As Erin tells us in the beginning of the film, she is good with people: a lawyerly skill just as important as legal research. Her ability to relate to the clients pain sets up the dynamic which allows the lawsuit against the giant utility to get off the ground. At the beginning of The Insider, Wigand becomes a rock under the pressure, and copes rather well before the corporate giants he faces at his dismissal. He is a family man, worrying about health benefits being lost after his redundancy because his daughter suffers from asthma. One of my favourite scenes in the film is when he comforts her: So whats whats happening to you now is cells called mast cells told your lungs dont breathe any more of that dust in. and the airways in your lungs are like branches. And when the branches close up, you get an asthmatic attack. And, we give you medicine, and you get better. Huh? Okay? Youre better already, arent you? By portraying both characters as loving and compassionate in their homes, yet determined, unwavering individuals against the outside world, the directors provided a perfect model for the real-life stories involved. Language: The scripts used for each protagonist involves a lot of swearing, which in my opinion is justified because it portrays the torment and anxiety they are facing. Erin is brash, upfront and is reluctant to authority. Wigand on the other hand is rather submissive to his past employers, but soon comes out of his shell when faced with the crisis affecting his family. The forceful speech in each text creates a sense of urgency and pressure, yet whilst in the home they are caring and benevolent, providing further contrasts to their character.

Sunday, October 20, 2019

weapons essays

weapons essays The Revolutionary War and the Civil War may seem very different at first glance due to their differences in time. But actually they were very similar in many ways. One way in which they were so similar is in the weapons they used. Many of the weapons used in the Civil War were either the same or based off of the weapons from the American Revolution. One very important similarity is the use of black gun powder. Black gun powder was the primary source of firing power in both the American Revolution and also the Civil war. It was used to fire all of the artillery and all of the calvery. But a very big problem with black gun powder was that it fouled very fast. This was a major issue because it ment that they could not hold on to it for very long or it would go bad. So they would have to be prepared for those long trips and battles. Black gun powder was also very messy and would get all over the soldiers and there equipment. This kept it very hard for them to stay clean and also sanitary which brought on a lot of disease. Black gun powder played a major role in both wars. The use of black gun powder made the weapons used very similar. Cannons and Howitzers (shorter- barreled cannons with a chamber) were very important weapons in both wars. Cannons were very important to the armies because of there ability to shoot long distances. This made it possible for the armies to have less hand to hand combat. Cannons from both wars were also made from the same materials. Iron and bronze were the most common materials used. Even though cannons were very important in the wars they were also very scarce. The cannons were very heavy and took many horses to move them from battle to battle. This would slow down the troops. So they did not have many cannons if any at all. Howitzers were used mainly by the navy because of there short barrels and chamber at the base of the gun. Th...

Saturday, October 19, 2019

Wikis Assignment Example | Topics and Well Written Essays - 250 words

Wikis - Assignment Example can observe how the business offers its services and products by reading other people’s comments, therefore, getting attracted to the business if it has good ratings. This would bring new customers to the business. Thirdly, potential customers seek to work with companies that they can trust. A business that has a wiki creates an atmosphere of trust by showing that it accepts criticism if a service is rendered poorly. Therefore, many businesses that develop wikis are thought to deliver quality services, therefore, attracting new customers (Wagner and Majchrzak 17). The wiki can be critical to the employees as it would offer a platform where they can communicate with the customers, thus making them understand what the business is all about. It also ensures that the employees are treated well in the business to ensure that their comments are in the company’s favor. Partners can view the company’s progress through the wiki by reading the comments and assessing them to see if quality services and products are offered (Wagner and Majchrzak 21). Wikis bear ethical and security concerns in that any individual can add content, which may be offensive or not be relevant to the topics. Secondly, people assume that the wikis can be edited or written in favor of a particular issue, thus reducing credibility. Thirdly, wikis can be tampered with using malware applications or viruses (Cummings 6). The company can address these issues by ensuring that the users are registered before gaining access to the wiki. This helps to detected changes and identifies users’ presence. Antivirus programs can be used to detect malware programs that could be harmful to the computers (Wagner and Majchrzak 37). Cummings, Robert E.. Wiki Writing Collaborative Learning in the College Classroom. Ann Arbor: Digital Culture Books, an imprint of the University of Michigan Press and the University of Michigan Library, 2008.

Friday, October 18, 2019

The Systems & Language Skills of English Essay Example | Topics and Well Written Essays - 500 words

The Systems & Language Skills of English - Essay Example So, knowledge of certain words together with major word-building principles of the language can help a student to enrich one’s vocabulary with the help of word-building skills. Grammar involves the rules of combining worlds into phrases and sentences. Its knowledge is an essential part of education since it helps forming grammatically correct and meaningful sentences. At the same time grammar is very interrelated with, and even cannot be used meaningfully without, some knowledge of the function system of English. Function defines the purpose of a word combination, a phrase or a sentence, and outlines its direct meaning. It is very related to grammar because, for example, ‘I have read’ and ‘I read’ are different not only grammatically (different tense forms), but functionally as well – the first phrase expresses a completed action, while the second shows that the action was being performed, but has not necessarily been completed. That is the functional difference. Phonology refers to the sounds and pronunciation of the language. It helps to differentiate spoken and heard words. It is an essential part of learning the language since it is one of the main tools for developing students’ language skills. Though we have identified the four separate systems of the language, it cannot be said that any of them can function or be taught independently. On the contrary, in order to teach students the major macro skills in English, such as reading, writing, listening, and speaking, all the four language systems should be applied. The four major language skills are divided into productive and receptive ones. Productive skills are those that involve individual’s direct and active participation. They are speaking and writing, that is communicating information in a written or oral form. Receptive skills are listening and reading. However, the receptive skills are

Nuclear Energy disasters and the effects on the Environment Research Paper

Nuclear Energy disasters and the effects on the Environment - Research Paper Example This notion continued until 1803 when an English chemist John Dalton revitalized the old notion and used it to explain various problems, which chemists at that time were struggling with. Rather than any of the experiments resulting to the idea, it surfaced from analysis of several experiments involving chemical reactions and properties of gases. Daltons theory became popularized and established experimentally in the course of early 19th century (Rogers, 2013). Most of the points mentioned above are still recognized by most current scientists, except for some few points. First, the radioactivity and nuclear fusion/fission discovery resulted to revision of point (b). Isotopes confirm that atoms of a similar element can in reality exhibit small disparities because of a diverse number of neutrons (Mara, 2011). In addition, the ions’ existence with unreliable electrons’ numbers also contradicts this point. Point (e) has also been nullified by nuclear physics, because atoms can certainly be destroyed in the nuclear chain reactions. Moreover, point (d)’s second item, is somewhat incorrect, as, for example, water is H2O, but not HO (Mara, 2011). Dalton’s assertion that atoms merge in equivalent amounts to create compounds delayed acceptance of the theory for a long time. In spite of today’s perspective, Dalton remarkably contributed for his time and since then his name continues to receive honor from its association with the theory. In nuclear power, nuclear accident means events, which emit certain amount of radiation that are likely to be of harm to the health of the public and also to the environment (Bortz, 2012). Normally, the nuclear accidents are categorized as nuclear incidents and accidents by severity. In addition, while the radioactive accidents and nuclear accidents are included for perfect understanding, nuclear accident can result from the failure of a reactor of a nuclear power plant radiation. Regardless of the fact that some

Convection, Conduction and Radiation Essay Example | Topics and Well Written Essays - 1500 words

Convection, Conduction and Radiation - Essay Example The energy transferred from one system to another is called the internal energy. Internal energy is, although not in all cases, is proportional to temperature. Essentially, the transfer of energy or heat starts from the system with the higher temperature to the system with the lower temperature. The higher the internal energy of the system, the higher is the temperature of the system. However, there are cases when there are no changes on the temperature of the system even though there was an increment on the internal energy of that system. Such case will be explained later as part of the examples of conduction. There are several ways on how to transfer energy or heat: thermal convection, thermal conduction and thermal radiation or simply called convection, conduction and radiation. These three modes of transfer of energy have different operations going on. This particular study aims to explain heat transfer via the three methods aforementioned. Keywords: conduction, convection, radia tion, internal energy, heat, system HEAT TRANSFERS: CONVECTION, CONDUCTION, AND RADIATION 3 Thermal Convection Thermal convection, also known as convection, is a transfer of heat from one object to another wherein the heat travels in motion through liquids. In Physics, fluids include liquid substances, gases, and some plastic solids. When the temperature of a liquid rises, the liquid becomes lighter or less dense; nevertheless, if the temperature of the liquid decreases, it becomes denser and it relatively falls down. In thermal convection, what happens is that when there is a massive motion by the liquids like gases or liquid substances, it tends to create a circular motion since a solid body, when heated, transfers the energy to the liquid. Convection takes place when the liquid that was heated becomes lighter and therefore rises. When it reaches the top of the circulation, the temperature of the liquid decreases, hence, making it denser which causes it to fall down. The cycle cre ates convection current. Further, free convection takes place when the movements of the fluids are caused to move by the buoyant forces as a result of varying densities brought about by the rapid changed in the temperature. Forced convection, on the other hand, takes place when the fluid gets in contact with the surface of the solid system using outside or external means. There are several examples that will help us clearly understand the principles behind thermal convection. If you happen to observe when you boil pasta or beans, the moment the water (liquid) reaches its boiling point, the beans or the pasta moves up and down and from side to side or it triggers the pasta or the beans to move in random directions. The explanation of this HEAT TRANSFERS: CONVECTION, CONDUCTION, AND RADIATION 4 particular scenario as what have been explained earlier is that, the moment the temperature of the liquid increases, it becomes less dense or lighter causing it to rise above the surface and wh en it reaches the top and it cools down, which means there is a relative decrease on the temperature, it becomes denser and therefore falls down which creates a cycle. The changes on the temperature and the density of the liquid are principal factors causing the rising and falling movement of the pasta and the beans. The portion where

Thursday, October 17, 2019

The Effects of Patriarchy on the Lives of the Women Essay

The Effects of Patriarchy on the Lives of the Women - Essay Example Maxine Hong’s tale, ‘No Name Woman’, has an even more glaring depiction of the Chinese patriarchal culture’s expectations of women. Hong, at one point, states that her pregnant aunt, whom nobody ever mentioned by name, could not possibly have been the sole woman to choose to give up everything for some sexual intimacy. Hong states that it is more likely that some strange man simply commanded her to do so; and she had no right to refuse him because she was brought up to have no will of her own (Hong, 3). This is a startling revelation that shows how women were socialized to be virtual slaves to the whims of men. China’s patriarchal system did not allow its women to develop any sense of individuality. In Isabel Allende’s ‘An Act of Vengeance’, it is Senator Anselmo Orellano himself, who, through his thoughts, when being attacked, reveal the dark strain of misogyny that can only be supported by a patriarchal society that views women as the property of men. When he first sees the rabblerousers coming, Senator Orellano locks his daughter Dulce Rosa in the furthest room on the patio. This effectively stops her from hiding in secret places where she may have suspected the men would not know to check. When near death, Senator Orellano then begins to imagine that, once they are finished with him, the attackers will proceed to the room where his child is hidden and â€Å"carry out their duties† (Zapata, 18).

Critical Evaluation Of The Three Approaches To IHR Essay

Critical Evaluation Of The Three Approaches To IHR - Essay Example Thus, â€Å"globalization is a process of interaction and integration among the companies as well as the people of different nations, a process which is mainly process driven by international trade and investment for the benefit of the investor as well as the host country† (Herbig 2008, p.6). Thus, in a way the globalisation from the last decade of the 20th century has optimized the opportunities for the companies, particularly the Multinational Companies (MNCs) to enter foreign countries, give employment to the local population as well as sell their products or services at competitive prices. In addition, firms cannot keep on operating in a saturated home market to achieve success. They have to break geographical boundaries as well as their economical limits to tap those opportunities in the foreign markets or countries, by following the process of internationalisation. Thus, internationalisation is a happening concept which is being used by many firms to expand their reach g lobally. â€Å"As the global economy expands, as more products and services compete on a global basis and as more and more firms operate outside their countries of origin, the impact on various business functions becomes more pronounced† (Briscoe and Schuler 2004, p. 20).... ing, researching, applying and revising all human resource activities in their internal and external contexts as they impact the process of managing human resources in enterprises throughout the global environment† (Briscoe and Schuler 2004, p. 20). When this management of human resources or employees in the international context is focused, it can be categorized into three approaches: cross-cultural management; comparative human resource management; and multinational perspective in human resource management. The first approach of cross-cultural management focuses on understanding the cultural differences and similarities that may exist between the entering firm or the home country and the local employees or the host country. Each country will have distinct and unique cultural traditions, and so the employees will also imbue it in them and exhibit during the organizational processes. Thus, these cross-cultures of the firms as well as employees have to be managed under the auspi ces of IHRM approach of cross-cultural management. As Cieri, Fenwick and Hutchings (2005, p.588) states, cross-cultural management focuses on â€Å"identifying the likely impact of cross-culturally similar and different human behaviour on the functional elements of HRM, including recruitment and selection, training and development, performance management and reward management.† Even before the foreign firms enter new countries, the employees in those firms will not be all similar, as they could come from different background. Those employees could have been made into a unit through the formation of common organizational culture and other strategies. When these firms with their employees enter new countries, it will be more challenging for them. Most of the countries around the world will have

Wednesday, October 16, 2019

Convection, Conduction and Radiation Essay Example | Topics and Well Written Essays - 1500 words

Convection, Conduction and Radiation - Essay Example The energy transferred from one system to another is called the internal energy. Internal energy is, although not in all cases, is proportional to temperature. Essentially, the transfer of energy or heat starts from the system with the higher temperature to the system with the lower temperature. The higher the internal energy of the system, the higher is the temperature of the system. However, there are cases when there are no changes on the temperature of the system even though there was an increment on the internal energy of that system. Such case will be explained later as part of the examples of conduction. There are several ways on how to transfer energy or heat: thermal convection, thermal conduction and thermal radiation or simply called convection, conduction and radiation. These three modes of transfer of energy have different operations going on. This particular study aims to explain heat transfer via the three methods aforementioned. Keywords: conduction, convection, radia tion, internal energy, heat, system HEAT TRANSFERS: CONVECTION, CONDUCTION, AND RADIATION 3 Thermal Convection Thermal convection, also known as convection, is a transfer of heat from one object to another wherein the heat travels in motion through liquids. In Physics, fluids include liquid substances, gases, and some plastic solids. When the temperature of a liquid rises, the liquid becomes lighter or less dense; nevertheless, if the temperature of the liquid decreases, it becomes denser and it relatively falls down. In thermal convection, what happens is that when there is a massive motion by the liquids like gases or liquid substances, it tends to create a circular motion since a solid body, when heated, transfers the energy to the liquid. Convection takes place when the liquid that was heated becomes lighter and therefore rises. When it reaches the top of the circulation, the temperature of the liquid decreases, hence, making it denser which causes it to fall down. The cycle cre ates convection current. Further, free convection takes place when the movements of the fluids are caused to move by the buoyant forces as a result of varying densities brought about by the rapid changed in the temperature. Forced convection, on the other hand, takes place when the fluid gets in contact with the surface of the solid system using outside or external means. There are several examples that will help us clearly understand the principles behind thermal convection. If you happen to observe when you boil pasta or beans, the moment the water (liquid) reaches its boiling point, the beans or the pasta moves up and down and from side to side or it triggers the pasta or the beans to move in random directions. The explanation of this HEAT TRANSFERS: CONVECTION, CONDUCTION, AND RADIATION 4 particular scenario as what have been explained earlier is that, the moment the temperature of the liquid increases, it becomes less dense or lighter causing it to rise above the surface and wh en it reaches the top and it cools down, which means there is a relative decrease on the temperature, it becomes denser and therefore falls down which creates a cycle. The changes on the temperature and the density of the liquid are principal factors causing the rising and falling movement of the pasta and the beans. The portion where

Tuesday, October 15, 2019

Critical Evaluation Of The Three Approaches To IHR Essay

Critical Evaluation Of The Three Approaches To IHR - Essay Example Thus, â€Å"globalization is a process of interaction and integration among the companies as well as the people of different nations, a process which is mainly process driven by international trade and investment for the benefit of the investor as well as the host country† (Herbig 2008, p.6). Thus, in a way the globalisation from the last decade of the 20th century has optimized the opportunities for the companies, particularly the Multinational Companies (MNCs) to enter foreign countries, give employment to the local population as well as sell their products or services at competitive prices. In addition, firms cannot keep on operating in a saturated home market to achieve success. They have to break geographical boundaries as well as their economical limits to tap those opportunities in the foreign markets or countries, by following the process of internationalisation. Thus, internationalisation is a happening concept which is being used by many firms to expand their reach g lobally. â€Å"As the global economy expands, as more products and services compete on a global basis and as more and more firms operate outside their countries of origin, the impact on various business functions becomes more pronounced† (Briscoe and Schuler 2004, p. 20).... ing, researching, applying and revising all human resource activities in their internal and external contexts as they impact the process of managing human resources in enterprises throughout the global environment† (Briscoe and Schuler 2004, p. 20). When this management of human resources or employees in the international context is focused, it can be categorized into three approaches: cross-cultural management; comparative human resource management; and multinational perspective in human resource management. The first approach of cross-cultural management focuses on understanding the cultural differences and similarities that may exist between the entering firm or the home country and the local employees or the host country. Each country will have distinct and unique cultural traditions, and so the employees will also imbue it in them and exhibit during the organizational processes. Thus, these cross-cultures of the firms as well as employees have to be managed under the auspi ces of IHRM approach of cross-cultural management. As Cieri, Fenwick and Hutchings (2005, p.588) states, cross-cultural management focuses on â€Å"identifying the likely impact of cross-culturally similar and different human behaviour on the functional elements of HRM, including recruitment and selection, training and development, performance management and reward management.† Even before the foreign firms enter new countries, the employees in those firms will not be all similar, as they could come from different background. Those employees could have been made into a unit through the formation of common organizational culture and other strategies. When these firms with their employees enter new countries, it will be more challenging for them. Most of the countries around the world will have

Introduction to Communication Skills Essay Example for Free

Introduction to Communication Skills Essay Doing this involves effort from both the sender of the message and the receiver. And its a process that can be fraught with error, with messages often misinterpreted by the recipient. When this isnt detected, it can cause tremendous confusion, wasted effort and missed opportunity. In fact, communication is only successful when both the sender and the receiver understand the same information as a result of the communication. By successfully getting your message across, you convey your thoughts and ideas effectively. When not successful, the thoughts and ideas that you convey do not necessarily reflect your own, causing a communications breakdown and creating roadblocks that stand in the way of your goals – both personally and professionally. In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single more important decisive factor in choosing managers. The survey, conducted by the University of Pittsburghs Katz Business School, points out that communication skills, including written and oral presentations, as well as an ability to work with others, are the main factor contributing to job success. In spite of the increasing importance placed on communication skills, many individuals continue to struggle with this, unable to communicate their thoughts and ideas effectively – whether in verbal or written format. This inability makes it nearly impossible for them to compete effectively in the workplace, and stands in the way of career progression. Getting your message across is paramount to progressing. To do this, you must understand what your message is, what audience you are sending it to, and how it will be perceived. You must also weigh-in the circumstances surrounding your communications, such as situational and cultural context.

Monday, October 14, 2019

Selected Hse Kpi And Descriptions Construction Essay

Selected Hse Kpi And Descriptions Construction Essay Depending on the scale of measurement or where in the process the indicators are being used, many of implemented measurements could be understand both leading and lagging indicators. One Lagging indicator for Division Scale could be understood a leading indicator for upper scale such as Organization Scale or Industry Scale. In this research indicators are classified based on its subject as the measurement carried out at different organizational level. In this context and within finest scale, indicators of group six are lagging indicator. Group one to five can be as leading indicators and group seven is combination of group of six adjusted by business progress. Both lagging and leading indicators can be found in group eight; however all of them arranged based on its environmental impacts. Group 1: HSE Meeting Group is framework showing the HSE performances which result from important Health, safety and Environmental meetings to manage the HSE conditions. This group is not covered training and following indicators are considered in that: Table 4.1: Selected HSE KPI and Descriptions, Group 1 Toolbox Number of toolboxes Number of toolbox meetings has been held in operations. ToolBox is a common name of meeting in many industries and refers to a brief meeting at the start of the day (15minutes) gives everyone clarity about what needs to be done safely, What are the safety precautions in devices, operations, work sequences and arrangements? The meeting has to be held by operation supervisors or team leader with attendance of all workers. They do a primary review of changes rather than the plan. Workers have to say any HSE problems in narration to his/her leaders, however these problems can report as unsafe condition. Advantages: Control all last changes in operation and reminding safety precautions and practices. Disadvantages: This meeting in routine operation may become boring and just carried out as a formal functions. Toolboxes may be arranged based on safety plan. Committee % of recorded Meeting Percentage of held HSE meeting against plan. Appointed committee by Occupational Safety Health Authority in factories which gathered monthly to compile OSH requirements lead to reduce workplace injuries illnesses. This committee may gather on monthly bases to discuss on the incidents and any corrective actions need to be taken. As this just requested by Occupational health and safety regulation body in countries not by environmental department. The meeting just concentrated on safety and health. Advantages: Enforcing by regulation authorities and the power assigned to this group may bring more execution power to remove unsafe conditions. Disadvantages: As this meeting enforced by regulators, it may considered as an internal spy in companies however it could be setup more positively inside the company. Incident Investigation Number of investigations; % of Investigation per incidents; Number of incident investigated against reported. Meetings held by company to identify root causes and casual factors conducting the incidents or near misses and record corrective action for follow up to prevent reoccurrence. The investigation could be very useful if they handled on the right procedures. As the number of accident may be limited companies may do investigation on their near misses as well. Advantages: Understanding the underlying reasons or hidden risk lead company to prevent from happening similar incidents. Disadvantages: The methodology may different from company to others so the number does not necessary means to quality of inspections. HSE Planning Number of Meetings Number of JSA or risk assessment meeting through HSE Department. Number of registered HSE meeting in company including weekly meeting with contractors for hazard identification and risk management or unscheduled planning meetings requested by project such as Job Safety analysis (JSA), Post JSA, HAZOP, HAZID, Pre-start up or Pre-commissioning. Advantages: This is completely technical meeting which analysis risks of specific operation in collaboration all executive representatives. Disadvantages: It is technical and couldnt be held in absents of HSE experts. Management Review Number of Meeting Number of HSE meeting by top manager. Formal, recorded meeting under the Chairmanship of the Facilities Manager that take place at regular intervals to discuss the functioning of the HSE management system and review of past performances and targets. Advantages: As this meeting chaired with top management so it brings higher commitments to different business function to meet the set goals. Disadvantage: This meeting couldnà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢t be held frequently and almost hold once per year. So it couldnt be help for improving HSE commitment in limited time scale. Group 2: The main attribute of indicators at this group are concentrated on management system. Management systems have the general elements inherently regardless if they integrated or not in practice. These elements generally are leadership and commitment, planning, implementation, document control, purchase control, review and monitoring of performance, continuous improvement and consultation, (Cooke, Jully 2011). The management system is a tool that company employed to maintain its objectives through designated model. So documentations, process, people, behavior, connections and other components in management system are structural elements while the way they interact, integrate or keep in contact will follow base on internal model. Different HSE models may implement in companies electively while the effectiveness of the selected models are not completely clear for the managers. Most manager in organization believe that having the management systems are important for their reputation externally but they are not sure how effective is the management systems for their work operation. They just follow the market tendency and they add it as one project to their businesses without attention to the models engaged. So companies may engage different indicators to help them to measure the overall performance of their systems. But having management system does not necessity means having high Health, safety and environmental performance. In fact management system is just a tool to help company to improve its performance. Indicators considered in this group are: Table 4.2: Selected HSE KPI and Descriptions, Group 2 Work procedures # of written HSE items/ procedures % Written procedures complete; Written documents cover for routine or critical operations to ensure that all HSE barriers are in places without risks to the health of employees or environment including who may be affected. Advantages: The suitable and effective procedures based on best practices, help employee from deviation from safe practices. Disadvantages: Preparation of HSE procedures are not easy task and needs great past experiences to define suitable procedures based on practices. Frequency of HSE team inspections # HSE Inspection hour inspected per 1000 Manhours worked Ratio of Scheduled inspections hour completed to 1000 man hours worked by work area/dept. HSE officers do HSE inspections to insure that all HSE measures are in place in site and to evaluate any reported unsafe conditions , to control Unsafe act, to monitor changes in operation and compliance with permits in work area. # Inspections by PMT Number of Closed HSE Items by Head Number of inspections carried out by project management team. Workplace visibility tour by middle and senior managers in the work area once per month to observe real HSE performances HSE culture, to review and discuss comments and questions related the project and HSE requirements. MS Score Internal/External audit Score Sum of all actual criterion scores (AC)/Sum of all maximum criterion scores (MC) x 100. External/Internal HSE audit at least on semi annual basis might be carried out to assure the requested HSE Management system (MS) is in place by company or its contractors. The evaluation is conduct on MS elements and different scoring system may implemented by variety organizations. NCR # Minors/ Majors NCR Number of observed lapse (Minor) total number of absence or total breakdown of a required process (Major). Number of observed lapse (Minor) total number of absence or total breakdown of a required process (Major). The accreditation body requires that recertification audit be carried out every 3 years. Group 3: Training and competency are one of the basic requirements in all management system and OHSA and Environmental system as well. The following indicators are grouped under group three: Table 4.3: Selected HSE KPI and Descriptions, Group 3 Training hours for HSE Matrix %Scheduled training completed Inside/ Outside the Company Man hours Training for specific Health, Safety and Environmental subjects internally or at external training center. To improve HSE awareness of employee regard with his/her main safe functions, different courses may assigned to him/her. This matrix will organize essential safe skills for workers such as rigging, Lifting, Welding, Cutting others in relationship with main duty of employees. Some general courses such as basic Fire fighting, environmental concerns maybe add to all. HSE Induction # HSE inductions Number of personnel attended in HSE induction. HSE proceduresregulation Emergency response plans responsibilities communication and reporting are inducted to all personnel in their arrival on companys premises. The Gate Pass is issued to only those who successfully attended. Drill Total Number of Drills Number of different type of drills carried out in each quarters or annually. An exercise intended to train people in practice for their duties and escape procedures. To prevent forgetting of responsibilities and proper arrangement of different operations, different drills have to be to be followed in case of emergency in each organization. Fire Fighting, H2S, Evacuation, Confined space are some general requirements which must be scheduled and conducted regularly. Group 4: This group contains indicators used to hazard identification. The immediate causes of accidents are circumstances usually can be seen as substandard practices or sub- standard conditions. This hazard not just related to the safety aspects but also covered all substandard practices in environmental and Health as well. Following indicators are set for this group: Table 4.4: Selected HSE KPI and Descriptions, Group 4 # Unsafe act Number of Recorded Unsafe Act Number of reported Unsafe act; The unsafe Act means removing or wrong practices of barriers in place for hazard controls. It may be the sole accident cause or one of several causes An unsafe act is a change from an accepted, normal, or correct procedure that usually causes an accident. It can be any conduct that causes unnecessary exposure to a job-site hazard or that makes an activity less safe than usual. # Unsafe Conditions # Recorded Unsafe Conditions Number of lost primary barriers; It means improper maintenance or lack of any barriers needed for hazard control. It could be mechanical, physical, chemical or environmental condition, situation or state of affairs or lack of training or induction or procedures which may cause hazard or accident. The unsafe condition might be the result of any unsafe act (human failure) or accidental failure or alteration of the safe condition. Examples are, wrong design, no guard on dangerous part, no control of chemical process, no provisions of safety devices, poor light, poor ventilation, confined space, high noise etc. # Issued Permits Number of formal written documents used to control certain type of work hazards by declaring related barriers. For routine operation permit issuance may be carried out in specific situations. Permits are only issued when the necessary safety precautions have to been taken for specific attribute or hazards which allow control centre to know related information regard with safe operation. Group 5: Contractors and employee participations; Communication and participations are two important elements in new advanced management systems. Implementing any new procedures or resilience level in organizations all depend on this context. Following indicators are grouped: Table 4.5: Selected HSE KPI and Descriptions, Group 5 % Employee participation Number of direct report from employee on HSE Number of direct report from employee on HSE matters; The employees awareness and effectiveness of the HSE program depends on the participation and cooperation of employees in carrying out HSE responsibilities. If the HSE atmosphere in company changes, it shows its impact on the rate of contribution directly. HSE Award Total amount of money Number of peoples received awards Total amount of money distributed or number of peoples received awards; Means taken by company to motivate the staff supervisors by issuing/ awarding them with the tokens/ gifts monetary incentives to participate on hazard identification and more accountability/ responsibility. # Bid with HSE coverage # Pre-qualified Contract on HSE # rejected tender because of lack of HSE performance Number of contractors pre- qualified (considering HSE score in tender selection or pending invoices till HSE confirmation). Tender should include provision to suspend safe work if the contractor does not observe the HSE requirements described in the contract. Any compensation arising out of the contractor job will be paid by the contractor if the HSE procedures are not being in practice by contractors. HSE organisation culture level HSE culture level from pathological to generative level; The characteristics of organization is described at five level and typical descriptions are given for 18 dimensions that can be used to identify the current level of the organization in terms of HSE. Group 6: Other group of indicators is related to the statistic of incidents and accidents. This group contains a wide range of row data of incidents from non-recordable to accumulated indicators as 1- Non- injuries incidents, 2- Incidents with injuries. Non recordable incidents: Indicators in this section are important but as they are not evaluated by regulation bodies, they called non recordable. They are related to the statistic of incidents and accidents with no injury as follow: Table 4.6: Selected HSE KPI and Descriptions, Group 6.1 # Near Miss Number of near hit events Number of event Cases that had potential to cause injury or damage or loss but avoided because of circumstances. Incidents where no property was damaged and no personal injury sustained, but where, given a slight shift in time or position, damage and/or injury easily could have occurred. First Aid Case (FAC) Number of minor injury not recorded Number of cases of minor work injury or illness such as cleaning minor cuts etc which no need to medical devices. This factor is not considered in TRC however it can provide an estimation of number of small injuries in work environment that have potential to more sever incidents. Non-Injury Accident/Incidents # Non-injury Accidents/Incident Cases Total number of event or chain of events caused damage to assets, the environment or third parties with no injury. Any unplanned event result in: damage or loss to Property, plant Materials, environment and/or a loss of business opportunity such as fire or explosion, Environmental incidents, Quality incidents, vehicle incident so on. Again as this incidents having any injuries they not being interested by regulation bodies so considered as non recordable incidents. Companies are record this incident for themselves. Recordable incidents: This group is related to the indicators that just count the number of incident cases which have different severity of injuries. Incidents with medical treatment up to the fatalities are all in this group as discussed below: Table 4.7: Selected HSE KPI and Descriptions, Group 6.2 TOTAL Recordable Injury/Incident Case # TRC # TRI Total number of incident case for Fatalities, Lost Work Day Case, Restricted Work Day Cases Medical Treatment Cases. Advantages: It has enough number for analyzing meaningful trend. Disadvantages: As this factor just counting the number of incidents with the same weight, it couldnt be a good estimation of performances. Medical Treatment Case (MTC) # MTC Number of injured or sickness person requires treatment (more than first aid) from professional physician or qualified paramedic. Medical treatment beyond First Aid e.g. wound-closing prescription medication removal of foreign material that is embedded in the eye or diagnosis of cancer, chronic disease, a cracked bone or etc. Restricted Workday Case (RWDC) # RWDC Number of cases in which employee cannot fulfill his normal work the day following an incident but is able to undertake a temporary job. Or any work related injury other than a fatality or lost work day case which results in a person being unfit for full performance. The case does not have any days away from work, but has days of restriction. If a case either has one day away from work, or both restriction and absence injury should be recorded as LWDC not RWDC. Lost Work Day Case (LWDC) # LWDC Number of Cases in which an employee was absent of scheduled work because of work illness or injury and does not include the day of incident and does not cover fatalities case. Lost Time Injury(LTI) # LTI Number of work related injury or illness which prevents person from doing any work the day after the accident. It includes cases lead to at least one day off work till death because of work illness or injury. It does not include cases with no lost days such as MTC or RWDC. Fatality # Fatalities Number of workers loses their lives to work related injuries and include Cases that involve one or more people who died as a result of a work-related incident or occupational illness. Days Away or restricted or Transferred duty, DART # DART Combination number of Cases of LWDC RWDC. Cases that involve Lost time, or days of restricted work activity or job transfer, or both however not include fatality cases. Advantages: Having adequate data fluctuation for managing the performances rather than fatalities or just lost work days. Disadvantage: In small industry still lack of adequate data for reliable analyze is exist. Group 7: Other group of indicators is related to the adjustment of basic statistic of incidents and accidents to the business context performances. This group contains a wide Combination of range of incidents with the time of operations or number of workers. Different organization may make this ratio per its own constants. For example in UK, the constant is 100,000 fulltime workers which equivalent by 200 Million working hours. This constant for OGP members is half, because the companies working hours is carried out at organization scale which smaller than industrial scale. This differentiate can be seen between companies. for example BP provide some of its reports based on 200,000 man hours while Shell act the same as OGP and use 1,000,000 man hours constant. On other side, one organization depends on type of indicator, considering different constants. For example Shell used 100,000,000 man Hours as its constant when analyzing its FAR while benefit of 1,000,000 man hours in reporting its LTIF. Indicators in this group are: Table 4.8: Selected HSE KPI and Descriptions, Group 7 Days Away or restricted or Transferred duty Rate, DART rate Indicates number of incident caused away, restriction, or transfer cases per 200,000 worked hours. calculate based on (N/EH) x (200,000) where N is the number of cases , EH is the total number of hours worked by all during the year, and 200,000 is the base for 100 employees which may change. LTI Frequency Rate LTIF Rate The number of lost time injuries (fatalities + lost work day cases) per 1,000,000 work hours. The constant may be changed from company to company. This indicator just shows the frequency of LWDC Fatality cases but not give any data regarding the weight of the incidents. LWD Severity Rate Average days lost with each Lost Work Day Case. Mathematical calculation that describes the number of days lost experienced compared to the number of incidents experienced and lead to lost work day without considering fatalities. TRIR: Total Recordable Injury Rate TRIR/ TRC Rate The ratio of all recordable injuries including fatalities, LWD cases, and Medical treatment Cases per 1 million worked hours. Fatality Accident Frequency Rate FAR, FAFR The number of fatalities per 100 million man hours worked. This indicator may call Recordable Fatality Rate by some companies. Constant is different in companies. This indicator just compares the rate of fatalities with other industrial groups, however because of rare frequency in one company it couldnt be helpful for decision making by managers. Fatality Incident Frequency Rate, FIR, FIFR The number of fatalities accident per 100 million man hours worked. Rate of fatal incident per 100,000 workers (UK), 100,000,000 Man hour (OGP) This indicator just shows the frequency of incident cases that result at least one fatality and does not prepare information about number of fatalities. Process safety event rate PSER, PSIR The number of incidents of unplanned or uncontrolled LOPC (Lost of primary containment) of any material including non-toxic and non-flammable materials per one million worked hours that happens in direct contact with process operation in premises of company. In process industry, incidents result to either lost time injury, Fire with direct damage more than 25000$ to assets, Chemical release and environmental impact beyond limited threshold per 1 million worked hours. A process must have been directly involved in the damage caused. For this purpose, the term process is used broadly to include the equipment and technology needed for chemical, petrochemical and refining production, including reactors, tanks, piping, boilers, cooling towers, refrigeration systems, etc. An incident with no direct chemical or process involvement, e.g., an office building fire, even if the office building is on a plant site, is not reportable (CCPS, 2011). Advantages: It considers different impacts from direct damages, lost time and injuries to environmental impacts. Disadvantages: Although the impact considered in cumulative way, but all impacts consider in same weight. More over it does not cover any other incidents which not connected directly to the process, so it couldnt be used by other industries. Process Safety Incident Severity Rate (PSISR) Ratio of Total severity scores for all process safety incidents per 200,000 Work Hours of total employee, contractor subcontractor work hours. The constant may change in companies. In determining this rate, 1 point is assigned for each Level 4 incident attribute, 3 points for each Level 3 attribute, 9 points for each Level 2 attributes, and 27 points for each Level 1 attributes. Theoretically, a PSI could be assigned a minimum of 1 point (i.e., the incident meets the attributes of a Level 4 incident in only one category) or a maximum of 108 points (i.e., the incident meets the attributes of a Level 1 incident in each of the four categories. Advantages: Consider the weight of severity level of each incident for total process safety besides considering four dimensions in measuring the consequence of each process incidents. Disadvantages: Just consider some process cases. THP; Total Hazard Potential Rate Total HazPoC (Hazard Potential Cases) indicating overall potential of hazard of unsafe act/unsafe condition (identified with/without incidents) per 100 Sq. meter per week. It can show the HazPoC related to the safety, Health, Environment separately or totally. Advantages: It demonstrates total hazard potential of company or its project that generated from requested barriers. By adding any new assets or finishing a project this rate will change weekly. However it will propose based on the boundary of occupied land and time. Disadvantage: It needs powerful software and network connections. This indicator is new and under trial . MHP; Mitigated Hazard Potential The total amount of Hazard potential which mitigated by barriers in practice. (Secured HazPoC). This indicator just demonstrates the HSE performance of company on weekly bases in implementation of safe work practices per Total HazPoC identified. Advantages: All barriers implemented or removed have direct impact on the HSE performance of company based on changes on risk of related hazard of that barrier. So any department can understand its performance on removing or maintenance of own barriers. Disadvantage: Same as TPH Group 8: All environmental subjects that may consider impact on work environment are short listed in this group. Although there are many different environmental factors that experts minded in perspective of top managers just one important element is considered. It has been notice that HSE department may have to control many factors more than these indicators, but we want to understand which one may be desired by CEO to being controlled as a business performances. This group consists of following indicators: Table 4.9: Selected HSE KPI and Descriptions, Group 9 Energy Intensity Ratio of energy consumption to gross domestic product or other industry output. Energy consumption ratio per gross domestic product or other industry output such as Sales, freight ton-miles, GDP as economic output may be considered in different organization. Waste discharge Load Total wastewater Load discharged in population equivalent (BOD). To measure this indicator both quantity and pollution concentration have to be considered. In Oil company may BOD rate is replaced with Oil Load discharge. Recycled, Reused and Recovered Materials Tones of Hazardous/ Non Hazardous waste recycled, reused, recovered from waste stream. Measuring this indicators required company measure the amount of waste generation and then recording its recycling to produce this rate. The amount of recycling waste per generated waste multiple 1000, indicate the rate of recycling per 1000 tone total waste generation. Social Contribution Expenses Million $ on social responsibilities or number of local people trained or fostered. Contribution on Local community conferences, volunteer service centres, Training, Employment, Health Care etc in nearby society are samples of contributions. Direct GHG Emission Total quantity of GHGs released to atmosphere at a specific time in Co2 equivalent. Total quantity of GHGs released to atmosphere covering emission of different gases such as CH4, CO2, NOx, CFCs, HCFCs etc however it is not cover all air pollution. 4.2 HSE KPI Specification: Study findings indicate a statistically significant relationship between culture and gross earnings. Gilbert (1978) maintains that when the five dimensions (information, resources, incentives, knowledge, and capacity) are aligned and operating interdependently, workers are intrinsically motivated to perform. Later in 2001, It is theorized that the link between culture and financial performance is mediated by worker motivation. Strong cultures help organizations perform because they create a strong sense of motivation in workers. (Kotter Heskett, cited in Flamholtz). Recently (Piers, 2009) in his study mentioned 6 main elements as essential dimensions of organizational culture in organization. These specifications are: Commitment Behaviour Awareness Adaptability Information Justness In Our research, If we are looking for an indicator cause the organizational culture to improve, the chosen indicator have to had the same characteristics inherently which can demonstrate the same aspect of organization. Commitment: reflects the extent to which every level of the organization has a positive attitude towards safety and recognizes the importance of safety. Top management should be genuinely committed to keeping a high level of safety and give employees motivation and means to do so as well. Behaviour reflects the extent to which every level of the organization behaves such as to maintain and improve the level of safety. From the management side, the importance of safety should be recognized and everything needed to maintain and enhance safety records should be put in place. Awareness reflects the extent to which employees and management are aware of the risks for themselves and for others implied by the organizationà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s operations. Employees and management should be constantly maintaining a high degree of vigilance with respect to safety issues. Adaptability reflects the extent to which employees and management are willing to learn from past experiences and are able to take whatever action is necessary in order to enhance the level of safety within the organization. Information reflects the extent to which information is distributed to the right people in the organization. Employees should be encouraged to report safety concerns. Work related information has to be communicated in the right way to the right people in order to avoid miscommunication that could lead to hazardous situations. Justness reflects the extent to which safe behaviour and reporting of safety issues are encouraged or even rewarded and unsafe behaviour is discouraged. He divided each attribute to detail specifications which demonstrate in following table. The highlighted items in this table are important items that considered while the questionnaire was designed. Management perspective and participating of different management level are important elements that improve the reliability of collected data. Table 4.10: Positive attribution lead to culture improvement Characteristic Specific attribute Commitment Management concern Perception of importance of safety Prioritization of safety Safety procedures and requirements Personal involvement and responsibility for safety Behaviour Employee behaviour w

Sunday, October 13, 2019

The Talent of Iago in Shakespeares Othello Essay -- Shakespeare Othel

The Talent of Iago in Othello  Ã‚        Ã‚   William Shakespeare's Othello is a tragic drama that shows the overwhelming power of deception and the damage it can lead to.   Othello's right-hand man is Iago; on the surface a die-hard friend and confidant, in reality comparable to the devil himself.   Iago uses other characters as though they were his puppets, planting lies and watching the sorrowful fruit born.   Iago deceives virtuous, yet weaker men (such as Cassio and Roderigo) with ease, but feels greatly threatened by the most powerful, virtuous general in the land - Othello.   Othello's only flaw is jealousy, and Iago exploits this to no end, using him to get what he wants.   Iago's talent to manipulate the truth and control other people with his lies is what gives this play momentum.   More than any other characteristic, Iago preys on those who are emotionally unsure of their desires.   Iago manages to find ways of altering these characters' perceptions of reality, forcing them to believe in the dark world that Iago has created for them.   The main emotions that Iago bends and twists are those of love... ... Castlerock Entertainment, 1995.    Shakespeare, William. The Tradegy of Othello, The Moor of Venice. Literature: An Introduction to Fiction, Poetry, and Drama, sixth edition. Ed. X.J. Kennedy and Dana Gioia. New York: Harper Collins, 1995.    Wright, Louis B. and Virginia A. LaMar. "The Engaging Qualities of Othello." Readings on The Tragedies. Ed. Clarice Swisher. San Diego: Greenhaven Press, 1996. Reprint from Introduction to The Tragedy of Othello, the Moor of Venice by William Shakespeare. N. p.: Simon and Schuster, Inc., 1957   

Saturday, October 12, 2019

The Drive-By :: Personal Narrative Writing

The Drive-By Many people have experienced a drive-by shooting before. Some are the victims and others are the people who commit these crimes. Either way, these shootings are very horrifying. You feel your adrenaline rush 100 miles an hour. People who can't run will soon find themselves hopping over gates and hitting roofs tops. The sad truth is that people die as a result of these shootings. Bullets don't carry names. They fly in all directions killing innocent people. I woke up one Sunday morning tired from the night before. My neighbor Sergio called me up to ask me if I would go with him to the car wash in Whittier. I got ready and left my house at about 12 o'clock. As I walked to his house, I noticed that the sun was bright and the sky was clear. "The day is too good to be true," I thought to myself and believed nothing could possibly go wrong. We got to the car wash and washed his car. The day was going fine. Then Sergio asked me if I wanted to go to East L.A. with him. I agreed and went with him. We arrived at his cousin's house and his cousin's friends were all drinking on the sidewalk. I felt strange to be there. I didn't know anyone except Sergio and his cousin. To top it all off, I was in a strange neighborhood with some gangsters that I didn't know. After being there a while, I noticed a grey van passing down the street repeatedly. I did not think much about it since it was not my neighborhood, and Sergio's friend did not pay much attention to them either. All of a sudden, one of Sergio's friends jumped off the hood of a parked car and yelled, "Trucha! Trucha!" (Watch Out!) As he shouted that, I looked up and saw the passenger of the gray van pointing and shooting a gun at me. I felt a tremendous cold chill all over my body, and began to run as fast as I could to the back of the house. All I remember is looking for safety. When the shooting was over, I went to the front and saw Sergio's cousin laying on the ground with his pants full of blood. We quickly got him into Sergio's clean car and drove to the hospital. We were driving much faster than the speed limit and running red lights while I tried to calm Sergio's cousin. The Drive-By :: Personal Narrative Writing The Drive-By Many people have experienced a drive-by shooting before. Some are the victims and others are the people who commit these crimes. Either way, these shootings are very horrifying. You feel your adrenaline rush 100 miles an hour. People who can't run will soon find themselves hopping over gates and hitting roofs tops. The sad truth is that people die as a result of these shootings. Bullets don't carry names. They fly in all directions killing innocent people. I woke up one Sunday morning tired from the night before. My neighbor Sergio called me up to ask me if I would go with him to the car wash in Whittier. I got ready and left my house at about 12 o'clock. As I walked to his house, I noticed that the sun was bright and the sky was clear. "The day is too good to be true," I thought to myself and believed nothing could possibly go wrong. We got to the car wash and washed his car. The day was going fine. Then Sergio asked me if I wanted to go to East L.A. with him. I agreed and went with him. We arrived at his cousin's house and his cousin's friends were all drinking on the sidewalk. I felt strange to be there. I didn't know anyone except Sergio and his cousin. To top it all off, I was in a strange neighborhood with some gangsters that I didn't know. After being there a while, I noticed a grey van passing down the street repeatedly. I did not think much about it since it was not my neighborhood, and Sergio's friend did not pay much attention to them either. All of a sudden, one of Sergio's friends jumped off the hood of a parked car and yelled, "Trucha! Trucha!" (Watch Out!) As he shouted that, I looked up and saw the passenger of the gray van pointing and shooting a gun at me. I felt a tremendous cold chill all over my body, and began to run as fast as I could to the back of the house. All I remember is looking for safety. When the shooting was over, I went to the front and saw Sergio's cousin laying on the ground with his pants full of blood. We quickly got him into Sergio's clean car and drove to the hospital. We were driving much faster than the speed limit and running red lights while I tried to calm Sergio's cousin.

Friday, October 11, 2019

Medical Claims Examiner or Claims Officer Training and Development Needs

Prepared By: Solomon Sawerh PetteyOrganisation: Osu Klottey NHIS Location: Osu, Accra – Ghana Medical Claims Examiner orClaims Officer| training & development| | | | INTRODUCTION Significant achievements have been made at arresting potential claim related challenges which threatened NHIS sustainability, but the claims still continue coming in fast with increased work load. The uses of technology and claim officers to effectively manage claims also continue to advance with meaningful results.This document therefore aims to use a scientific management approach to determine the training and development needs of claims officers, which can further enhance the effective and efficient management of claims. Case in Point Claims officers need to have certain knowledge, skills and abilities to examine medical claims effectively. The question is: what is the current capacity gap of knowledge, skills and abilities? The work of medical claim examination and approval are critical and comple x and this lends support to the question above.The research aims to determine the training and development needs of claims officers by examining levels of education, professional background and prior knowledge of claims vetting and ways to determine the impact of training. Focus will be on the claim officers’ perspective of needs, best approach to close capacity gaps, and better enhancement of NHIA activities towards the improving upon the performance of claim officers.About 70% of NHIS claims have been projected to be processed electronically, but leveraging technology in terms of claims management will not adequately address the capacity deficit, unless the manpower is well equipped to contribute meaningfully towards the rrealization of the company’s strategic goals. Approach Benchmarks Challenge of expenditure Traditional methods versus JUST-IN-TIME training and development for practical knowledge Continuum of learning/E-learning Tailored Programs / Health Insurance Training Institutions / International AssociationsSAMPLE CONTENT: TRAINING AND DEVELOPMENT ACTIVITY PROGRAM (P) Basic outline of programs which can be designed to prepare participants to meet the challenges of health care revenue cycle management including insurance reimbursement and accounts receivable management, with strong emphasis on clinical knowledge needed to analyze the content of medical records for optimal reimbursement P 1, Medical Aspects of Claims – describes the anatomy and physiology of the human body, as well as disorders and treatment of the various body systems.P 2, Basic Pharmacology – introduction to the basic study of drugs, therapeutic uses, dosage and actions. P 3, Health Insurance Law – provide an understanding of the insurance policy as a legal contract – aspects of statutory law, case law, and common law as they pertain to claim administration. P 4, Claim Administration – administration of claims under health insurance c ontracts (both individual and group), including investigation and cost control techniques.P 5, Management of Claim Operations – application of management theory to the operations of claim departments, including the management functions of planning, controlling, organizing and leading. P 6, Foundations of Insurance Marketing and Customer Service – marketing principles and functions, customer service concepts and strategies as integral aspects of health insurance Foundations of Excellence| Details/courses| | Anatomy and Physiology and Introduction to Human Disease | | Presentation Techniques, Advanced Composition, Diversity in Society| |Foundations of Health Professions| | | Applied Information Technology| | Medical Terminology and Introduction to Health Careers| | Major| | | Accounting Foundations | | Administrative Procedures or Medical Office Applications| | Health Record Content| | Health Care Management Foundations| | Procedural and Diagnostic Coding| | Introduction to Health Care Reimbursement Systems and Reimbursement Applications | | Claims Management Practicum| | Health Care Law and Ethics|